FAQ

Proper care can help preserve the beauty and durability of your Thousand
Layered Shoes. Here’s a simple guide to cleaning the uppers based on the
material:
1. Cotton Cloth
Cotton cloth is one of the easiest materials to maintain.
● Use a damp cloth to wipe away dirt and stains gently.
● For tougher spots, use a soft brush dipped in water and lightly scrub.
2. High-End Fabrics (e.g., Xiangyun Yarn or Silk Fabric)
These delicate fabrics require special care to avoid damage.
● Dampen a soft cloth with silk-friendly detergent diluted in water.
● Gently scrub the upper, focusing on soiled areas. Avoid rubbing too
hard to preserve the fabric’s texture and color.

Additional Tips:

● Always air-dry your shoes naturally after cleaning. Avoid direct sunlight
or high heat, as these can fade or damage the fabric.
● For persistent stains, consider consulting a professional cleaner who
specializes in fabric care.
● Store your shoes in a cool, dry place to prevent mold or odor.

The soles of Thousand Layered Shoes are unique because they are crafted
using batter in their production process. This delicate construction requires
special attention during cleaning to maintain their quality and longevity. Here’s
how to properly clean the soles:
General Cleaning
1. Avoid Soaking: Never soak the shoes directly in water, as it can
damage the soles.
2. Spot Clean with a Brush:
○ Dip a soft brush in water.
○ Gently scrub the soles to remove dirt or stains.
3. Dry Properly:
○ Position the shoes with the soles facing up to air dry.
○ Avoid exposing them to direct sunlight, which can cause cracking or warping.

After Rain or Mud Exposure
1. Clean Immediately:
○ If the soles get muddy, avoid forcefully dropping or twisting the
shoes to remove the mud.
○ Use a soft brush dipped in water to clean off the mud gently.
2. Timely Drying:
○ After cleaning, dry the shoes promptly with the soles facing up to prevent moisture damage.

Additional Tips

● Regular maintenance prevents buildup and ensures your shoes stay in
great condition.
● For tough stains or excessive dirt, consider consulting a professional
cleaner familiar with mille-layer cloth shoes.
By following these steps, you can keep your mille-layer cloth shoes’ soles
clean and in excellent shape for continued comfort and style.

To keep your Thousand Layered Shoes comfortable and in excellent
condition, regular maintenance is key. Here’s a helpful tip to address the issue
of shrinkage after cleaning:
Prevent Shrinkage After Cleaning
1. Use a Shoe Expander:
○ After cleaning your shoes, insert a shoe expander into the lining.
○ This helps maintain the original shape of the shoe as it dries.
2. Alternative Method:
○ If you don’t have a shoe expander, use a smooth, hard object (such as a clean bottle or wooden block) to gently prop up the
shoes from the inside.

Benefits:

 Prevents Tightness: Ensures the shoes retain their original size and
shape, avoiding a tight fit that could put pressure on your toes.
 Preserves Comfort: Keeps the shoes comfortable and easy to wear
after each cleaning.
Additional Tips:
● Allow the shoes to air dry naturally in a well-ventilated area, avoiding
direct sunlight or heat sources that can cause damage.
● Regularly check for dirt or stains and clean them promptly to minimize
deep cleaning sessions that may cause excessive shrinkage.

By following these steps, your mille-layer cloth shoes will stay in perfect
shape, ensuring long-lasting comfort and style.

To keep your thousand layered insoles in the best condition, follow this
detailed cleaning guide for a gentle and effective wash:
1. Hand Wash Only
● Prepare Water: Fill a basin with cold or warm water (avoid hot water to
protect the materials).
● Use Neutral Detergent: Add a small amount of neutral detergent to the
water to avoid damaging the fabric.
2. Soak the Insoles
● Soak for a Few Minutes: Place the insoles into the water and let them
soak for a few minutes to loosen dirt and stains.
● Do Not Rub or Squeeze: Rinse carefully without rubbing or squeezing
to prevent damage to the fabric layers.
3. Repeat if Necessary
● Stain Removal: If stains remain, repeat the soaking process until the
water clears and the stains are removed.

4. Drying
● Towel Drying:
○ After rinsing, take the insoles out of the water and place them on
a clean, white, thick towel.
○ Roll the towel with the insoles inside and press gently to absorb
excess water.
● Air Dry:

○ Unroll the towel and place the insoles flat in a well-ventilated area
to air dry. Avoid direct sunlight or heat sources that may damage
the material.

Important Tips:
● Do not dry clean your insoles. Hand washing is the safest method.
● Ensure the insoles are completely dry before placing them back into
your shoes to avoid any moisture buildup.
Following these steps will help preserve the quality and comfort of your
thousand-layer insoles for long-lasting use. 👞✨

We want you to love your Thousand Layered Soles shoes and insoles! If
you’re not completely satisfied, we’ve made our return and exchange process
simple and hassle-free.
When Can You Return or Exchange?
1. Size Doesn’t Fit:
○ If the size is incorrect and the product is free from stains, youemail us to arrange a returnor exchange. can

2. Quality Issues or Delivery Damage:
○ If the product has a quality issue or was damaged during delivery,
we will send you a brand-new replacement at no additional cost.
3. Changed Your Mind:
○ If the product is brand new, unused, and free from stains, you can
return it and exchange it for another style or size you prefer.
How to Proceed?

1. Email Us:
○ Contact us with your order details, the reason for the return or
exchange, and any relevant photos (e.g., damaged item).
2. Pack the Product Securely:
○ Ensure the item is in its original condition, without stains or signs
of wear.
3. Follow Return Instructions:
○ We will guide you through the return or exchange process and
ensure a smooth experience.
Additional Notes:
● Exchanges and replacements will only be processed if the returned
product meets the conditions stated above.
● Shipping for returns or exchanges due to personal preference may
involve additional fees.
Your satisfaction is our priority, and we’re here to ensure you have the perfect
mille-layer product for your needs. 👞✨

We’re here to assist you with any questions, concerns, or feedback you may
have. Feel free to reach out to us using any of the following methods:
Email
📧 Send us an email at info@thousandlayeredsoles.com, and we’ll get
back to you promptly.
Phone
📞 Call us at 760-840-1268 for direct assistance. Our team is ready to help!
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